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Support & FAQ
Find answers to common questions about Hesya.
Getting Started
How does Hesya work?
What is an intent?
Do I need to grant Screen Time permission?
Privacy & Permissions
What data does Hesya collect?
Why does Hesya ask for Screen Time permission?
Can I revoke permissions later?
Using Hesya
How do I start a session?
What's the difference between Deep Work and Present Evening?
What is the breathing pause?
How do I add the Hesya widget?
Troubleshooting
Drift cues aren't appearing
I'm not receiving notifications
Does Hesya work offline?
General
Is Hesya free?
Do I need to create an account?
What devices are supported?
Can I use Hesya on multiple devices?
Still need help?
We aim to respond within 24–48 hours.
Email support@hesya.app